otomo-inc.

Private tour service “otomo” collaborates with several travel media to launch “Unique Experience Japan” project. It promotes new ways of enjoying Japan to international travelers. ~ Contributing to the improvement of travel experience for tourists, whilst promoting regional tourism by creating new touristic content ~ otomo Inc. a private tour service for inbound travelers (Location: Bunkyo-Ku, Representative: Yuki Hiratsuka, hereinafter referred to as “the company”) collaborates with Walker Media of KADOKAWA group to launch “Unique Experience Japan” project. This includes Japan Traveler, a media targeted for Taiwanese travelers, several travel media aimed at inbound travelers, and to promote ways of enjoying Japan to inbound travelers. Further Details:https://otomo-travel.com/en/s/unique_experience_japan/ Overview Along with the recent increase in the number of tourists visiting Japan, the number of tourists revisiting Japan more than once is increasing. More than 31 million tourists are visiting Japan annually, out of this 61.4%, about 17.6 million tourists, are revisiting Japan. Furthermore, 1 out of 10 people will be heavy repeaters, having visited Japan more than 10 times. There is a need for diverse ways and content to enjoy Japan. The “Unique Experience Project,” starting August 2019, is a new way to discover Japan through the collaboration of private tour service for inbound travelers “otomo” and travel media to Japan. We will introduce unique model plans created by otomo once every 2 weeks. Through this project, we aim to create and share new tourism content, contribute to the improvement of travel service for inbound travelers and the promotion of regional tourism. 「Unique Experience Japan」 theme examples Island Japan is the world’s third largest island country, and there are over 7,000 islands. Let’s go around the islands of Japan, including a deserted island which can be visited one hour from Tokyo or an island full of cats. Brewery Sake, shochu, beer, whiskey, wine, and various liquors are produced in various locations across Japan. Let’s experience the diversity of Japanese sake culture and sake making. Hope tourism Japan experienced a huge scale of war and natural disaster in the past. You can touch and feel what the Japanese have learned from such experience. Media collaboration “Japan Walker” Japan Walker is Taiwan's only travel web magazine specializing in Japan, operated by Walker Media of the KADOKAWA group. Japan Walker offers travel information in Japan for Taiwanese who love Japan or want to enjoy travel in Japan. As the number of Taiwanese travelers to Japan has been increasing, the media focuses on tour destinations, restaurants, shopping, and other travel-related information. URL: www.japanwalker.com.tw About otomo otomo is a private tour service to enrich travel experience in Japan. We provide high-quality private tour service to international travelers through the creation of tour plans which utilize local tourism resources and the development of local tour guides. Service is centralized around main cities in Japan with over 200 tour plans. Tours are conducted in 4 languages, English, Chinese, Cantonese and Korean and we have over 500 registered guides on our platform (as of 2019/07). Reservation Page: https://otomo-travel.com/ko Company Overview Company Name: otomo Inc. Location: Mitomi Building 3F, Hongo 3-13-3, Bunkyo Ward, Tokyo, Japan Representative: Yuki Hiratsuka (CEO) Founded: April 2017 Capital Stock: 107,000,000 JPY（inclduing Legal Capital Surplus） Business: Private tour service for inbound travelers, Design/Consulting business Registration: Travel Agent Licence (No.3-7570) registered by the Tokyo Metropolitan Government URL: https://otomo-inc.com/ko/ Inquiries otomo Inc. (Person in Charge: Kitagawa / Otani) [MAIL] [email protected] [TEL] +81-3-6876-6003

Regarding ONSEN & Gastronomy Tourism four-party partnership agreement - Chiba Prefecture Isumi City has chosen as a model city for expanding the idea of Gastronomy Tourism - ONSEN & Gastronomy Tourism Association (location: Minato-Ku, Tokyo. Representative: Masato Ogawa), ANA Strategic Research Institute CO., LTD., (location: Minato-Ku, Tokyo. Representative: Akira Okada) which takes charge of its management, otomo Inc. (location: Bunkyo-Ku, Tokyo. Representative: Yuki Hiratsuka) and Chiba Prefecture Isumi City conclude a four-party partnership agreement with the aim of strengthening the system for dealing with international tourists in order to become ONSEN & Gastronomy Tourism more popular. Overview This agreement aims to promote tourism and revitalize the area. We will strengthen the reception system for international tourists, which has been dramatically increasing in recent years, in order to promote further dissemination and enlightenment of ONSEN & Gastronomy Tourism and regional resources, such as hot springs and food culture in the area, by utilizing people who lives in the area so that we are able to achieve the goal. ONSEN & Gastronomy Tourism Association, founded in September 2016, has hosted a total of 40 walking events across Japan (ONSEN-Gastronomy Walking) to enjoy hot springs, gourmet and cultural history (as of March 2019). Over 9,000 people have participated to date and have a high reputation with a satisfaction rate of 96% by participants.*1 This event has been held twice in Isumi City. The second event has attracted over 600 people, the largest event to date. Various gourmets, including local seafood, and local Sake was highly popular. ONSEN & Gastronomy Tourism Association was nominated as one of the business aiming to local activation by Japan Tourism Agency in last year. With the cooperation of Isumi City, the association has developed a plan to enjoy ONSEN & Gastronomy Tourism any time of the year, by utilizing the inbound private tour service "otomo" as the first case in Japan. This time, as the first project, we are going to implement the following two activities as a model case in Isumi City, Chiba Prefecture. Designing tour plans in Isumi city which enable the tourists to enjoy ONSEN & Gastronomy Tourism all year round. Providing tour service and strengthening promotional activities for international tourists at the same time. Holding [Inbound Tourism Guide Training Course] for the purpose of educating basic knowledge and skills necessary for guiding international travelers, targeting those who wish to conduct tour guide activities and people in facilities that interact with international travelers. Part of tour destinations included in Isumi City tour plans. About ONSEN & Gastronomy Tourism Association Gastronomy tourism is a tourism that aims to get in touch with the local nature of food and the attractiveness of the region's natural and historical background and is implemented in countries around the world, mainly in the United States. We add "hot spring" here as a new type of experience called "ONSEN & Gastronomy Tourism". The hot spring areas are currently just a place that simply enjoys the hot spring, but it can be more attractive for tourist to stay. We will develop the area attractiveness so that we can boost tourism promotional activities and regional activation. About otomo otomo is a private tour service to enrich travel experience in Japan. Service is centralised 9 main cities in Japan (Tokyo, Osaka, Kyoto, Kanagawa, Chiba, Saitama, Nara, Fukuoka and Hyogo) with over 200 tour plans. Tours are conducted in 4 languages, English, Chinese, Cantonese and Korean and we have over 400 registered guides on our platform (as of 2019/05). About ANA Strategic Research Institute CO., LTD. We have been conducting regional revitalization and tourism promotion to develop long-term air flights service demand, researching on measures to expand local people interaction with international people, developing their human resources and business ideas to utilize the know-how in the ANA group, utilizing the knowledge and network accumulated in the ANA group to develop the airport business and other related business since April 2006. We are working on themes that open up the future with a fresh and huge scale of business ideas. About Isumi City Located in the southeastern part of Chiba prefecture, blessed with high-quality agricultural and marine products grown in rich satoyama and satoumi (natural and local atmospheric mountains and sea). It takes about 70 minutes by express train from Tokyo Station, and the city nominated the "Best Countryside to Live" No. 1 in the metropolitan area. Currently, Isumi city promotes town development project by implementing food culture introduction as a basic activity in order to boost their local industrial economy, to increase international visitors and to be gain their attractiveness by introducing local food culture. Contact Information ANA Strategic Research Institute CO., LTD. Japan Regional Activation ONSEN Gastronomy Team Motohashi TEL:050-3756-6700 otomo Inc. Promotion Dept. Otani TEL：03-6876-6003 Chiba Prefecture Isumi City Government Fisheries Industry Division Ishii TEL：0470-62-1119 *1 The percentage of respondents who answered "very satisfied" or "satisfied" to the question about the event satisfaction which is a total of 24 event participants (approximately 5,900 people) held during the year 2018.

otomo is selected as a multilingual tour guide company for the ”Hakata Old Town Project“. In addition to making tour plans with the cooperation of Fukuoka, training courses will be held for guides. ~ In April 2019, tour plan reservations and guide registration will commence in Fukuoka. ~ otomo Inc., a private tour service operating for inbound travelers (location: Bunkyo-Ku, Tokyo. Representative: Yuki Hiratsuka) has been selected as a multilingual tour guide company for the “Hakata Old Town Project” of Fukuoka City. In addition to expanding the service area in Fukuoka prefecture, April 2019, we will promote various initiatives with Fukuoka city to improve the travel experience of tourists visiting from overseas. Service Overview otomo Inc. officially released its service in January 2019. We have over 200 tours plans and over 400 registered guides covering 8 prefectures of Japan. The service area will be expanded to Fukuoka Prefecture in April 2019, and we will start accepting guide registrations and tour reservations. A total of 4 types of tour plan, a total of 14 tour plans, have been created in the Hakata Old Town project in Fukuoka prefecture in cooperation with Fukuoka City. In addition to tour plans, we will start an “Inbound guide training course” with Fukuoka City, as well as promotions of Fukuoka City to overseas travelers. Tour Plan Overview We offer a diverse range of tour plans to meet the individual needs of tourists. All tour plans are created through conduction of field surveys. [Hakata Old Town Tour Plan] A tour to observe the craftsman ship of Hakata traditional crafts and experience creating Hakata-ori and painting of dolls. (Hakata/4.5 hours) A tour to taste udon, tea and sake of Hakata. Tour the roots of Japanese food culture. (Hakata/5.0hours) [Fukuoka Prefecture Representative Tour Plans] A tour to cross the islands by boat and cycle through magnificent straits and retro port towns. (Mojo/6 hours) A tour of an island full of cats, enjoy the islands strange old ruins and taste the exquisite seafood. (Ainoshima/6 hours) [Inbound Tourism Guide Training Course] (held in cooperation with Fukuoka City) A training course will be held to train guides to guide travelers visiting Japan from abroad. Location: Fukuoka Asian Art Museum, Fukuoka City Hall Date: 27th May (Mon) - 9th June (Sun) 2019. A total of 8 sessions (1 session is 2 days = 6 hours) Maximum registration number: 25 people per session (total of 200 people) ※ lottery selection will be held if there is registration over 200 people. Participant requirements: Foreign language skills over day to day communication, and a will to work as a guide How to apply: Enter the required information from the website below. https://inbound-guide.org/school/2019/fukuoka/ Registration Closing Date: 6th May (Mon) 2019 About otomo otomo is a private tour service to enrich travel experience in Japan. Service is centralised around Tokyo, Osaka, Kyoto, Kanagawa, Chiba, Saitama, Nara and Hyogo with over 200 tour plans. Tours are conducted in 4 languages, English, Chinese, Cantonese and Korean and we have over 300 registered guides on our platform (as of April 2019). Anyone can be a tour guide on our platform regardless, occupation or nationality as long as they have a language skill, both Japanese and other languages, and aged over 18 years old. Reservation Page：https://otomo-travel.com/en Tour guide Registration Page：https://guide.otomo-travel.com/ [Past Releases] First Release　Official Service Release - Over 150 tour plans in the Kanto area (January 22, 2019) Second Release　Introduction Program Release - Up to 300,000 yen worth of rewards and bonus for 100 introductions(February 5, 2019) Third Release　Comprehensive Insurance Contract with Mitsui Sumitomo Insurance - Provide insurance free to travelers and guides(February 19, 2019) Forth Release Expands service to the Kansai area. otomo service is now available in 8 prefectures, with over 200 service plans (March 6, 2019) Company Overview Company Name: otomo Inc. Location: Mitomi Building 3F, Hongo 3-13-3, Bunkyo Ward, Tokyo, Japan Representative: Yuki Hiratsuka (CEO) Founded: April 2017 Capital Stock: 107,000,000 JPY（including Legal Capital Surplus） Business: Private tour service for inbound travelers, Design/Consulting business Registration: Travel Agent License (No.3-7570) registered by Tokyo Metropolitan Government URL：https://otomo-inc.com/en Inquiries otomo Inc. (Person in Charge: Kitagawa / Otani) ［MAIL］[email protected] ［TEL］+81 3-6876-6003

otomo service is now available in 8 prefectures, with over 200 service plans. ~ Kansai area guide registration has begun in March 2019, and tour reservations will begin from June ~ otomo Inc. (Location: Bunkyo-ku, Tokyo/President: Yuuki Hiratsuka), which operates a private tour service for inbound travelers, will now expand their service to the Kansai area. We offer over 60 private tour plans in Osaka, Kyoto, Nara, and Hyogo. Overview otomo officially released their service in January 2019, over 400 guides are registered in the Kanto area with over 150 private tour plans. In the Kansai area, the popularity of inbound travelers is high. Osaka prefecture is ranked second for the number of inbound travelers in Japan, and Kyoto prefecture is the 4th largest.*1 In order to expand and improve the service we have decided to expand our service area to Kansai. Kansai area guide registrations have begun from March 2019, and tour reservations will begin from June 2019. Introduction of distinctive tour plans We offer original tour plans with themes that meet the diverse needs of travelers. All tour plans are created based on our own field research. Osaka A plan to discover the castle town and the roots of danjiri matsuri (Kishiwada/5 hours) A walking tour to admire the remaining retro architecture in the center of Osaka (Yodoyabashi/4 hours) Kyoto A plan to discover the preparation to tasting of sake, immerse yourself in the city of sake (Fushimi/5.5 hours) A plan to visit a shrine worshipping the god of beauty, and rabbits engraved in the shrine. It is a plan recommended for women. (Gion/6 hours) Nara A city thriving with expensive goldfish and indigo dye, a plan to discover the city and industry remains from the Edo period (Yamatokoriyama/ 5 hours) Hyogo A plan to trace the reconstruction from the Great Hanshin-Awaji Earthquake (Kobe/6 hours) Tour Plan Distribution (Over 60 plans in the Kansai area) About Guide Registration Any person can register as a guide, regardless of nationality*2, occupation, or qualification, if they are over the age of 18 and have over the required level of foreign language skills. The fee paid to the guide from the traveler can be set freely by the guide within 1,000 yen to 10,000 yen per hour. Guide registration can be done via our website. Identity confirmation documents and an interview must be conducted after the guide registration. As of March 2019, more than 400 people (30% of whom are interpreters) are registered as guides. Guide occupations are diverse, including students, office workers, housewives, retirees, and their ages range from 20 to 60. Guide registration page: https://otomo-travel.com/guides About otomo otomo is a private tour service to enrich travel experience in Japan. Service is centralised around Tokyo, Osaka, Kyoto, Kanagawa, Chiba, Saitama, Nara and Hyogo with over 200 tour plans. Tours are conducted in 4 languages, English, Chinese, Cantonese and Korean and we have over 300 registered guides on our platform (as of 2019/02). The traveler requests a tour by selecting their desired plan and tour guide from the otomo website. The guide will receive and respond to the tour request within 24 hours, if accepted the tour is established. The tour fee varies depending on the guide selected, however, does not change according to the number of participants. We also offer a booking method where otomo will choose a guide meeting the tourist's requirements after the booking has been made. Tour Reservation Page: https://otomo-travel.com/en Past Releases Official Service Release - Over 150 tour plans in the Kanto area (January 22, 2019) Introduction Program Release - Up to 300,000 yen worth of rewards and bonus for 100 introductions (February 5, 2019) Comprehensive Insurance Contract with Mitsui Sumitomo Insurance - Provide insurance free to travelers and guides (February 19, 2019) Company Overview Company Name: otomo Inc. Location: Mitomi Building 3F, Hongo 3-13-3, Bunkyo Ward, Tokyo, Japan Representative: Yuki Hiratsuka (CEO) Founded: April 2017 Capital Stock: 107,000,000 JPY（including Legal Capital Surplus） Business: Private tour service for inbound travelers, Design/Consulting business Registration: Travel Agent License (No.3-7570) registered by Tokyo Metropolitan Government URL: https://otomo-inc.com/en/ Inquiries otomo Inc. (Person in Charge: Kitagawa / Otani) ［MAIL］[email protected] ［TEL］+81 3-6876-6003 *1 Survey on consumption trends of foreign nationals visiting Japan from July to September 2018 (Japan Tourism Agency) *2 Foreign nationals must possess a status of residence in order to be a guide

Compensation for absence from work program has been independently created to support tour guides. ~If an accident/trouble occurs, support is available in 14 langauges at the Mitsui Sumitomo Insurance Company's accident/trouble center~ otomo inc. (location: Bunkyo ward, Tokyo / Representative: Yuki Hiratsuka, hereinafter referred to as "our company"), has entered a floating contract with Mitsui Sumitomo Insurance Co, Ltd. (Location: Chiyoda-Ku, Tokyo Metropolitan Government/President: Noriyuki Hara, hereinafter referred to as "Mitsui Sumitomo Insurance) to compensate for accidents and troubles caused by travelers and guides while using the service free of charge. In addition, our company will start an independent compensation for absence from work program for guides when they are unable to work due to accidents/troubles. Overview otomo registers for various insurance products of Mitsui Sumitomo Insurance, including "individual liability insurance for business" to compensate up to a maximum of 100 million yen for accidents/troubles of travelers and guides during our tour. All tours starting 1st March 2019 will include this insurance, it is free of charge to the traveler and guide. We concluded an agreement with Mitsui Sumitomo Insurance, when an accident/trouble occurs inquires will be handled at the accident/trouble center where support is available in 14 languages. In addition, we started an independent "Compensation for absence from work" program. If the prerequisites of our company are met, when a guide is unable to work due to accidents/trouble support will be provided up to 500,000 yen. Implementation Background According to a survey, conducted by the Tourism Agency in FY2014, on insurance coverage of foreign tourists traveling to Japan the percentage of uninsured travelers was about 30%, and expensive costs have been incurred from accidents/troubles to uninsured travelers. According to an otomo survey, 80% of travelers are seeking compensation for accidents/troubles costs during tours. In recent years there are an increasing number of people with side jobs, there is an increasing need for accident/trouble compensation. 60% of guides registered to our company work alongside another job, we have introduced this insurance to allow our guides to work confidently in an insured working environment. Registered Guide Attribution Breakdown Details Insurance Service We provide insurance services by entering a floating contract with Mitsui Sumitomo Insurance. Target:Travelers and guides who use otomo service Compensation range: (Travelers) Tour starting point (meet with guide) until tour finishing point (tour guide dismissal) (Tour guide) To and from home for the purpose of participating in tour Compensation content: Third party liability - up to 100 million yen Death/Physical impediment - 5 million yen Hospitilization - 5,000yen/day Medical transportation - 3,000yen/day Compensation for absence from work for Guides otomo offer this program independently. Target:Tour guides meeting the prerequisites of our company Criteria:Insurance service is applicable, submit a medical certificate that employment is not possible Compensation period:Non-working period as stated in medical certificate (maximum 3 months) Compensation content:80% of the average guide renumeration for the past 3 months (maximum 500,000 yen) URL Insurance for travelers Insurance for guides About otomo otomo is a private tour service to enrich travel experience in Japan. Service is centralized around Tokyo and Yokohama, with over 150 tour plans. Tours are conducted in 4 languages, English, Chinese, Cantonese and Korean and we have over 300 registered guides on our platform (as of 2019/02). The guest will choose your favorite tour paln as well as tour guides on our platform.We also offer a booking method where otomo will choose a guide meeting the tourist's requirements after the booking has been made. Tour Reservation Page Guide Registration Page Company Overview Company Name: otomo Inc. Location: Mitomi Building 3F, Hongo 3-13-3, Bunkyo Ward, Tokyo, Japan Representative: Yuki Hiratsuka (CEO) Founded: April 2017 Capital Stock: 107,000,000 JPY（including Legal Capital Surplus） Business: Private tour service for inbound travelers, Design/Consulting business Registration: Travel Agent License (No.3-7570) registered by Tokyo Metropolitan Government URL: https://otomo-inc.com/en/ Inquiries otomo Inc. (Person in Charge: Kitagawa / Otani) ［MAIL］[email protected] ［TEL］+81 3-6876-6003

Receive are reward for introducing otomo service to inbound travelers! ~ 100 referrals, up to 300,000 yen of rewards/bonuses ~ We inform you otomo Inc. (Location: Bunkyo ward, Tokyo/Representative: Yuki Hiratsuka) which provides a private tour service "otomo" for inbound travelers, has officially started "otomo Referral Program" from today. When otomo is introduced to a friend or acquaintance by registering "otomo Referral Program", and the introduced friend (guest) uses the service, they will receive a 1,000 yen discount from a tour. In addition, a bonus is organized for the number of people you introduced. When you reached the number of tours introduced at 100 tours, you will receive a reward worth 300,000 JPY! This program is not only for a person who has friends in abroad, but also persons who offer information on SNS, YouTube and operate a guest house in Japan. Benefits Referred Guests: Receive a 1,000 yen discount from a tour. Referrer: (1) ¥1000/tour conducted (2) ¥10,000 bonus for every 10 tours conducted (3) ¥100,000 bonus for every 100 tours conducted All rewards will be paid by either cash through PayPal or Amazon Gift Coupon. (More detail below) Process [STEP1] Register to the Referral Program from the entry form. [STEP2] When registration is complete, you will receive an email with a referral code and service explanation material by e-mail. [STEP3] Please introduce our service to those traveling to Japan with your referral code. [STEP4] Those who are introduced will make a tour reservation. The discount is applied by entering the referral code on the payment screen. [STEP5] Rewards will be paid to the referee the month following tour conduction. Reward/Bonus Payment Method Rewards/bonuses will be paid via PayPal or Amazon Gift Code. Please choose payment method when registering for referral program. PayPal: Account registration (free) is required. Payment in local currency is available. otomo does not pay for transaction fees, please pay the required transaction fees. Amazon Gift Code: A gift code will be sent. Please not usage is only available on Amazon Japan. About otomo otomo is a private tour service to enrich travel experience in Japan. Service is centralized around Tokyo and Yokohama, with over 150 tour plans. Tours are conducted in 4 languages, English, Chinese, Cantonese and Korean and we have over 300 registered guides on our platform (as of 2019/02). The guest will choose your favorite tour plan as well as tour guides on our platform. We also offer a booking method where otomo will choose a guide meeting the tourist's requirements after the booking has been made. All plans are completely original made by otomo which rated more than 90% of satisfaction level. Of course, the cancellation rate is quite low. Booking Page: https://otomo-travel.com Company Overview Company Name: otomo Inc. Location: Mitomi Building 3F, Hongo 3-13-3, Bunkyo Ward, Tokyo, Japan Representative: Yuki Hiratsuka (CEO) Founded: April 2017 Capital Stock: 107,000,000 JPY（including Legal Capital Surplus） Business: Private tour service for inbound travelers, Design/Consulting business Registration: Travel Agent License (No.3-7570) registered by Tokyo Metropolitan Government URL：https://otomo-inc.com Inquiries otomo Inc. (Person in Charge: Kitagawa / Otani) [MAIL] [email protected] [TEL] +81 3-6876-6003